Joy & Linden is an executive coaching practice. Questions: hello@joyandlinden.com.
Google sign-in
If you choose Continue with Google, Google shows a consent screen and, if you agree, shares:
- your name
- your primary Google Account email address
- that the address is verified
We use that only to identify you, fill the booking form, keep you signed in, and email you about your session. We never receive your Google password. We do not ask Google for Gmail, Calendar, Drive, or other data.
Email sign-in
If you choose a one-time code instead, you give us your name and email. We send the code from hello@joyandlinden.com so we know you control that inbox.
Field Notes
If you join Field Notes, you give us your email, and a first name if you add one. We store that on Vanessa’s desk and send you a confirmation from hello@joyandlinden.com, including a link to unsubscribe. From time to time we email everyone still on the list from hello@joyandlinden.com with a Field Note — the title, a short excerpt, a link to read it, and that same unsubscribe link. You can leave the list from any of those emails.
Bookings and coaching
When you reserve a time we store your name, email, chosen slot, and your answers to the intake questions (what prompted you to reach out, what would make the 20 minutes valuable, where you are in your leadership journey, and how you found Joy & Linden). We also keep a timestamped record of booking steps (sign-in, date and time chosen, confirmation, time changes, and cancellation, including an optional reason) so Vanessa and William can follow up. Vanessa uses that to run the practice: confirmation mail, follow-up, agreements, and later sessions. We email you from hello@joyandlinden.com when you book, when you change a time (with a calendar file attached), and when an appointment is cancelled. The same booking adds a Google Calendar event on Vanessa’s calendar with a Google Meet link and a 10-minute reminder, and sends you that calendar invite. You can cancel a 20-minute clarity call from your client page or the link in that confirmation.
Cookies
We set a signed session cookie so you stay signed in while you pick a time. We do not use advertising cookies or sell your information.
How long we keep it
We keep booking and client records while we work together and as long as needed to run the practice. Ask hello@joyandlinden.com if you want your record updated or removed.
Your Google Account
You can remove Joy & Linden’s access in your Google Account under Third-party access. This does not delete a booking already made. Please cancel that booking in your account, or email us to do it for you.
Last updated 2 October 2026.